Welcome to Sri Hari Krishnanagai Maligai. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General Usage

By visiting our website, you acknowledge and accept all the terms and policies mentioned here. We may update or modify these Terms & Conditions at any time without prior notice. Continued use of our website means you agree to the updated terms.

2. Account Registration

To place orders or access certain features, users must create an account. You must provide accurate, complete, and valid information during registration. You are responsible for maintaining the confidentiality of your login credentials. Any activity under your account will be considered your authorized action.

3. Product Information

We strive to provide accurate descriptions, weights, purity, images, and pricing. However, minor variations may occur due to photography, lighting, or digital display differences. Gold and silver prices are subject to daily market fluctuations.

4. Pricing & Payment

Prices displayed on our website are based on the prevailing market rate of gold/silver and may change without notice. Payment must be made through authorized and secure modes provided on the website. We reserve the right to cancel any order in case of pricing errors, technical issues, or suspicious transactions.

5. Order Confirmation & Cancellation

Once an order is placed, you will receive a confirmation email/SMS. Orders can be cancelled only before they are processed or shipped. Custom-made jewellery orders cannot be cancelled, as they are made exclusively for you.

6. Shipping & Delivery

Delivery timelines depend on product availability, location, and courier partners. We provide tracking details once the order is dispatched. Any unforeseen delay caused by logistics partners is beyond our control, but we will assist whenever possible.

7. Return, Replacement & Exchange

Jewellery once sold cannot be returned, except in cases of manufacturing defects. If there is a defect, customers must inform us within 48 hours of delivery. Exchange or buyback is subject to our in-store policies and prevailing gold rates. Engraved or customized products are not eligible for return or exchange.

8. Weight, Purity & Certification

All gold and silver products sold by us come with assured purity. Some jewellery items may include hallmarking or certification from authorized agencies. Actual product weight may vary slightly during final billing due to manufacturing tolerances.

9. Intellectual Property

All content on this website—including designs, images, logo, text, product photos, and graphics—belongs to Sri Hari Krishnanagai Maligai. Unauthorized copying, reproduction, or commercial use is strictly prohibited.

10. Privacy & Data Protection

We collect personal information such as name, phone number, email, and other data necessary for providing our services. Your data is used to inform you about new jewellery arrivals, offers, promotions, and updates that match your shopping preferences. Creating an account is required to place orders, track purchases, and access personalised features. Your data is protected with strict security protocols. You may opt out of promotional messages at any time.

11. Limitation of Liability

We are not responsible for any loss, damage, or inconvenience caused by technical issues, delays, or misuse of your account. We reserve the right to refuse service to anyone who violates our policies or engages in fraudulent activity.

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will fall under the jurisdiction of the courts in Madurai, Tamil Nadu.

13. Contact Information

For any queries regarding Terms & Conditions, reach out to:
Sri Hari Krishnanagai Maligai
12, Meenakshi Kovil Street, Opp. Central Bank,
Madurai – 625001
Email: info@sriharikrishnanagaimaligai.com
Tel: +91 452 4395924
Mob: +91 98650 45924

By continuing to use this website, you agree to the above Terms & Conditions.